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Online Campus - Quizzes: FAQ

Quizzes FAQs

Should I save each answer as I am taking a quiz?

Yes! If you have technical issues, the answers you saved will still be saved in Online Campus. If there is still time available, you may be able to exit out of the quiz, fix your technical issues, and start from where you left off on the quiz. If you do not save the answers, there may be no indicators that you answered any questions.

What is the difference between a quiz and a self-assessment?

The quizzes tool is used as a way to gather summative and formative information on student learning. Be aware that your instructor can use the quizzes tool as a way to provide a student with a self-assessment, but the self-assessment tool cannot be used as a summative quiz that is to be graded.

If your instructor is using the quizzes tool

  • The items in there can be graded automatically.
  • The results can be added to the Grades tool.
  • The instructor can see what was answered correctly or incorrectly.

The Self-Assessment Tool is used as a diagnostic tool to help learners gauge learner retention. If your instructor is using the Self-Assessment Tool

  • Answers are graded automatically, but the feedback option must be used
  • The results cannot be added to the Grades tool
  • The instructor cannot see what was answered correctly or incorrectly.

Why are there no exams?

Exams and tests have not gone away. The term Quizzes is used as a generic term that includes Exams as well as Tests. Your instructor will decide how to name these assessments from inside the Quizzes tool in the course, as well as determine the value that should be placed on each assessment label. For example, your instructor may decide to provide you with low-stakes chapter quizzes, high-stakes multi-chapter texts, and even higher stakes mid-term and final exams.

What does he quiz tool keep track of?

The quiz tool not only maintains the information of the answered quiz questions, it also maintains a log of:

  1. The date, time, and IP address of when the quiz was accessed.
  2. The date, time, and IP address of when answers are saved and changed.
  3. The date, time, and IP address of when quizzes are submitted.
  4. Time between answers.
  5. Order of quiz questions answered.

Why can't I access a quiz?

If you are unable to access a quiz and are receiving a “Not Authorized” or “Internal Error” message, this can mean one of the following:

  • The quiz is not available.
  • The quiz has ended.
  • The maximum number of attempts for the quiz has been reached.

Why can't I access the next quiz attempt?

  • Confirm that your instructor has set the quiz to allow multiple attempts.
  • The next quiz attempt cannot be accessed until the previous quiz attempt has been submitted. Submit the first attempt to access the second attempt.
  • The quiz has ended.
  • The maximum number of attempts for the quiz has been reached.

I lost connection to the Internet/the page froze while I was taking a quiz, what do I do?

Important: If you exit a timed quiz, time will continue to run on the quiz timer.

  • Exit the quiz and re-enter the quiz. Questions that have been saved will remain. 
    • Be aware that the instructor is not obligated to give you extended time or provide you with access to a past quiz due to your technical issues.

Why am I unable to submit a quiz?

  • If you are unable to submit a quiz, try to re-enter the quiz and submit it (if time is still available).
  • If time is not available, contact your instructor for further help.
    • If answers were saved during the quiz, the attempt is set to “in progress” and will be available for your instructor to view.

Recommendations Before Taking a Quiz.

Use the recommendations below to ensure successful online quiz or text completion. 

  • Restart your computer before starting the quiz.
  • Do not open any other windows or programs while taking the quiz.
  • Make sure there is a strong internet connection. Do not take a test while you or others are streaming music or movies on the same Wi-Fi connection.
  • Run a System Check using the link on top of the Online Campus homepage BEFORE you take a quiz.
    • This step can sometimes pinpoint a problem.
  • Do not take a quiz using a cell phone, iPad, or tablet.